• (470) 980-5008
  • Contact@atlantiscleaningservices.com

Faqs

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about our cleaning service
  • MY CARPET WAS CLEANED, AND NOW IT HAS BUBBLES OR RIPPLES IN IT. WHAT CAUSED THIS?

    As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of re-stretching prior to the carpet cleaning. If these ripples do not go away after it is completely dry, please contact Atlanta premium carpet at (470-783-4193) ...

  • DO YOU GUARANTEE REMOVAL OF ALL SPOTS OR STAINS IN THE CARPET?

    We cannot guarantee that we will remove all carpet spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to ...

  • HOW LONG WILL IT TAKE TO CLEAN MY CARPETS?

    On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments. Learn more here.

  • I HAVE HEARD THAT CLEANING MY CARPET WILL MAKE IT SOIL FASTER. IS THAT TRUE?

    This problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt. Learn more here.

  • DO YOU MOVE FURNITURE WHEN YOU CLEAN CARPET?

    Yes. There is no charge to move furniture and we are professionally trained to move your furniture. After the cleaning is completed, we will return it to its rightful place on protective padding as needed. We do suggest you remove items off of your furniture like electronics, plants, lamps and knick-knacks. We will move most furniture that can be safely ...

  • HOW DO YOU CLEAN MY TILE AND GROUT?

    We scrub each individual grout line as well as tiles with tile and grout specific cleaners. We clean using high pressure that hooks up to our truck-mounted unit that will extract the dirt and grime embedded in the grout lines. Learn more here.

  • DO I HAVE TO USE SPECIAL FLOOR CLEANER IF I HAVE THE SEALANT APPLIED?

    To preserve the life of the sealant, we recommend that you use a neutral cleaner to clean your tile and grout. Rinsing after mopping will also help keep your floors looking their best. You will want to avoid bleach and other harsh chemical cleaners as these can wear away at the sealant and cause it to break down prematurely.

  • WHY SHOULD I HAVE MY GROUT LINES SEALED?

    Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance.

  • HOW LONG DO I HAVE TO STAY OFF THE FLOOR AFTER SEALANT HAS BEEN APPLIED?

    We recommend that you wait 30 minutes before walking on the floor to allow the sealant to dry. It will take 24 hours for the sealant to cure completely, so we suggest that you avoid any liquid coming in contact with the sealant during that time.

  • WHAT IS COLOR SEAL?

    Restore your grout to its original appearance with our premium Color Seal restoration service. Our Color Seal service will transform your discolored grout back to its original splendor by providing a layer of uniform color to your grout lines, giving your tile floor a clean and refreshed look. Along with improving the cosmetic appearance of your floor, Color Seal provides ...

  • WHAT DOES PROFESSIONAL UPHOLSTERY CLEANING DO TO THE PROTECTIVE COATING I PURCHASED FOR MY UPHOLSTERED FURNITURE?

    While professional cleaning may impact the protective coating on your furniture, the dry soils that accumulate on it over time — along with the strain of daily living cause this coating to deteriorate. To keep your valuable upholstered furniture protected from the damage of dry soil, we can re-apply this coating following cleaning.

  • HOW TO CLEAN UPHOLSTERY?

    Cleaning upholstery can vary greatly based on the fabric. Before you clean upholstery make sure you check the manufacturer’s cleaning instructions. Typically, the tag of any upholstered furniture will have one of four different letters on it. W — You can clean this material using water. S — No water. You’ll need to purchase a special solvent-based cleaner. WS — ...

  • HOW LONG WILL IT TAKE MY FURNITURE TO DRY?

    Your specific upholstery fabric will determine which cleaning method we use. While the cleaning method along with optional protector application determines the drying time, typical dry time ranges from 2-6 hours.

  • CAN YOU STEAM CLEAN UPHOLSTERY?

    We are often asked about steam cleaning upholstery. However, at Atlantis cleaning services we do not steam clean furniture. We use a process called hot water extraction to clean upholstery, which is often referred to as steam cleaning because of the steam you see as we clean. If you have more questions about how we clean upholstery, Contact us

  • HOW MUCH DOES AIR DUCT CLEANING COST?

    Air duct cleaning costs will fluctuate depending on the number of furnaces and vents in your home. However, it will typically cost $500 or more. Beware of companies who offer eye-catching low prices as these services most likely do not provide the proper, whole-home cleaning needed to be effective. In fact, “failure to clean all components of the system can result ...

  • WHY SHOULD I HAVE MY AIR DUCTS CLEANED?

    Indoor air can often be two to five times more polluted than outdoor air. Having your air ducts cleaned helps to improve indoor air quality. Cleaning your air ducts and removing irritants that infiltrate your home can help subside common symptoms of asthma and allergies. Removing dirt that’s built up in your system over the course of 5+ years will help ...

  • ARE YOUR TECHNICIANS NADCA CERTIFIED?

    Yes! We’re proud to have air duct cleaning technicians that are certified by the National Air Duct Cleaners Association (NADCA) and even make it a top priority that Atlantis cleaning services location have certified professional. The NADCA certification is a renowned credential that recognizes a technician’s expertise and skills relating to HVAC system inspections and hygiene. To learn more about the standards we follow, ...

  • WHO CLEANS AREA RUGS?

    At Atlantis cleaning services, we offer the best area rug cleaning service. We clean area rugs using the same proprietary hot-water extraction method that we’ve been using to clean carpets for more than 15 years. This extracts dirt and allergens from deep within the fibers of your rug and removes them from your home.

  • HOW TO CLEAN AN AREA RUG?

    To keep your area rugs looking new, they require regular maintenance and deep cleaning. How to clean an area rug starts with recognizing what type of rug you have. To learn what type of area rug you have and how to clean it click here.

  • HOW MUCH DOES ORIENTAL RUG CLEANING COST?

    Oriental rug cleaning cost can vary depending on the size of the rug. You can get a quote for oriental rug cleaning by giving us a call at 470-783-4193 or send an email to Contact@atlantiscleaningservices.com .

  • HOW DO YOU CLEAN AREA RUGS?

    We steam clean area rugs using the same hot-water extraction method that we use to clean carpets. This clean process extracts dirt and allergens from deep within the fibers of your rug and removes them from your home. Learn more here.

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